Quality Management Systems
The global economy is becoming increasingly competitive. Customers demand ever-higher standards of service from existing and new product or service offerings. A clearly structured, systematic approach to improving the customer experience is crucial to any organisation if they are to remain competitive.
Continual improvement is arguably the most important feature of a good management system. Product or service improvement is critical for the retention of customers and expansion of market share.
IsoMetrix is the perfect tool for companies who have, or aspire to having, ISO 9001 accreditation. The product gives control and visibility over the full continual improvement life cycle.
The Benefits of the IsoMetrix Software Solution
- Integrated web-based risk management solution that can help you manage all your Quality processes as well as assist you in achieving ISO 9110 certification with relative ease.
- Certifiable processes required for Quality management can be developed, implemented and maintained by single and multi-site companies. It is ideal for large, medium and small organisations across all sectors and types of business.
- PDCA + R cycle design thereby adhering to the ISO international standards. This ensures compatibility and a high extent of integration.
- Agile application framework enables it to be customised to suit your specific requirements and objectives quickly, easily and cost effectively. Implementations are faster because the solution can be matched to your existing processes, reducing the need for change management.
- Risk Assessment component is built in and is easily configured to suit the quality requirements of any company.
- ISO Standards such as ISO 14000 (Environment), OHSAS 18000 (Safety) or ISO 31000 (Risk) can be incorporated in your Quality Management Solution.
